What is the trigger entity for activity rules in the context of an insurance claim?

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The trigger entity for activity rules in the context of an insurance claim is the Claim. This is because activity rules are designed to respond to specific events or changes within the claims process. When an event occurs related to a claim—such as a new claim being filed, a status update, or an assigned task—these rules can activate and dictate the subsequent actions or workflows that must take place.

For instance, in the claims lifecycle, various milestones or updates may prompt notifications, approvals, or additional processes governed by those activity rules. The claims entity serves as the core around which these activities revolve, ensuring that all actions are pertinent to the specific claim being processed.

The other entities mentioned—incident, policy, and application—do play crucial roles in the insurance lifecycle but do not serve as the primary trigger for activity rules associated specifically with the claims process. An incident typically refers to the event that led to a claim, a policy outlines the coverage terms, and an application is the document submitted by the policyholder or applicant. However, the initiation of activity rules directly correlates with claim events.

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